MAXQIO
Frequently asked questions
The questions the house is asked most. If yours is not here, write to us.
- What is MAXQIO?
- MAXQIO is a luxury footwear and fashion house creating distinctive products and experiences with a focus on design, culture and innovation.
- What is a MAXQIO Album?
- An Album is a curated footwear release that brings multiple MAXQIO designs together as one distinctive chapter and cultural moment.
- How often will Albums be released?
- MAXQIO Albums will be released periodically as the house evolves. Each Album will introduce a new chapter, concept and selection of footwear.
- What are Limited Editions?
- Limited Editions are specially produced MAXQIO footwear pieces released in restricted quantities, created with rarity and collectability in mind.
- What is a Feature?
- A Feature represents a MAXQIO collaboration with another notable brand, artist, creative or global entity and may appear within an Album.
- Will MAXQIO offer apparel and other products?
- Yes. As MAXQIO evolves, the house will expand into apparel, accessories, fragrances, eyewear and other categories. These will be introduced progressively as part of the broader MAXQIO world.
- Will sold-out products be restocked?
- Some MAXQIO releases may return, while certain Limited Editions may remain permanently limited. Availability will depend on the individual release.
- Where are MAXQIO products made?
- Manufacturing locations may vary by product and collection. Relevant product details will be provided where applicable.
- Do you offer free shipping?
- Free shipping is available on eligible orders. Shipping availability, eligibility and applicable destinations will be shown at checkout.
- How do I choose my size?
- Each footwear product will include sizing and fit information to help you select the appropriate size.
- Do you ship internationally?
- MAXQIO will ship to selected international destinations. Available destinations and shipping costs will be displayed at checkout.
- What is MAXQIO’s return policy?
- Return and exchange eligibility is outlined in MAXQIO’s official Returns Policy and may vary depending on the product or release.
- How can I contact MAXQIO?
- For customer service and general inquiries, please use the Contact section of the MAXQIO website.